Last Updated: January 2026
Welcome to Selidia (“we,” “our,” “us”). Your privacy is extremely important to us. This Privacy Policy explains how Selidia collects, uses, stores, protects, and shares your information when you access or use our website, mobile applications, marketplaces, digital services, and related platforms (collectively, the “Services”).
By using Selidia, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. About Selidia
Selidia is a digital marketplace and technology-driven platform designed to help individuals and businesses buy, sell, promote, and manage products and services online. We provide ordering, payment processing, logistics coordination, digital tools, and educational resources to support digital commerce, especially within Africa while remaining globally accessible.
2. Information We Collect
We collect information to provide, improve, secure, and personalize our Services. This includes:
2.1 Personal Information
Information you voluntarily provide, such as:
- Full name
- Email address
- Phone number
- Business or store name
- Account login details
- Billing and delivery information
- Customer support communications
2.2 Transaction & Payment Information
When you make purchases or receive payments through Selidia:
- Order details and transaction history
- Payment method details (processed securely by third-party payment providers such as Paystack, Opay, banks, USSD, cards, and other supported methods)
Important: Selidia does not store full card or sensitive banking details.
2.3 Automatically Collected Information
When you use Selidia, we may automatically collect:
- IP address
- Device type and browser information
- Operating system
- Pages visited, time spent, and interaction data
- Cookies and similar tracking technologies
2.4 Third-Party Information
We may receive information from:
- Payment processors
- Delivery and logistics partners
- Analytics and advertising platforms
- Social media platforms (when you connect or interact with Selidia pages)
3. How We Use Your Information
We use collected information to:
- Create and manage user accounts
- Process orders, payments, and deliveries
- Communicate updates, confirmations, and support messages
- Improve platform performance, security, and user experience
- Prevent fraud, abuse, and unauthorized access
- Comply with legal and regulatory requirements
- Send educational, promotional, or service-related content (you may opt out at any time)
4. Cookies and Tracking Technologies
Selidia uses cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze traffic and usage patterns
- Deliver relevant content and ads
You may control or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
5. How We Share Information
We do not sell your personal data. We only share information when necessary, including:
- Service Providers: Payment processors, hosting services, analytics providers, logistics partners, and customer support tools
- Legal Requirements: When required by law, regulation, court order, or government request
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business
All third parties are required to protect your information and use it only for authorized purposes.
6. Data Security
We implement industry-standard technical and organizational security measures to protect your information against:
- Unauthorized access
- Loss, misuse, or alteration
- Data breaches
However, no digital platform can guarantee 100% security. You are responsible for keeping your login credentials confidential.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide our Services
- Fulfill legal, accounting, or regulatory obligations
- Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized.
8. Your Rights and Choices
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications
You can exercise these rights by contacting us using the details below.
9. Children’s Privacy
Selidia’s Services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will take steps to delete it promptly.
10. International Users
Selidia operates primarily in Africa but serves users globally. By using our Services, you acknowledge that your information may be processed and stored in countries with different data protection laws than your own.
11. Third-Party Links
Our platform may contain links to third-party websites or services. Selidia is not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of Selidia after changes means you accept the revised policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
Selidia
Email: support@selidia.com
Website: Selidia.com
Selidia is committed to transparency, trust, and protecting your digital privacy at all times.